FlowMatrix AI Inc Privacy Policy

Introduction:

Welcome to the Privacy Policy of FlowMatrix AI Inc. Your privacy is paramount to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. It also describes your privacy rights and how the law protects you.

Consent:

By accessing or using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. End users opt-in by visiting https://booking.flowmatrixai.com/2-1494-8728 and filling in their details. Users check a box that shows their consent to receive SMS messages and also contains links to our privacy policy and our terms and conditions page for the user to review.

Information We Collect:

- Personal Data: To enhance your experience with our Service, we may collect personal information such as your email address, name, and phone number. This information helps us to personalize and improve our services for you.

- Usage Data: We automatically collect data about how you use our Service and interact with us. This includes details like your IP address, browser type, device information, visited pages, and timestamps. This data helps us understand user behavior and improve our Service.

- Tracking Technologies: We use cookies and similar tracking technologies to monitor our Service's usage and hold certain information. Cookies help us enhance your experience, understand your preferences, and improve our website's functionality.

Use of Your Information:

We use your information to:

- Provide, maintain, and improve our Service;

- Manage your account and registrations;

- Communicate with you about updates, offers, and services;

- Process transactions and fulfill orders;

- Analyze and understand how our services are used for improvement;

- Ensure security, prevent fraud, and enforce our terms and policies.

Sharing Your Personal Data:

Mobile phone numbers collected through our website or marketing campaigns will not be shared or sold to third parties, except as required to deliver the services you request (e.g., appointment reminders via SMS). We do not share SMS opt-in data or consent with any third party for their marketing purposes. We may share your mobile data with our messaging provider solely to enable delivery of text messages on our behalf. Your information is safeguarded in accordance with our Privacy Policy.

Retention of Your Personal Data:

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy and as required by law.

Data Security:

We strive to protect your Personal Data but cannot guarantee its absolute security. We employ a variety of security measures designed to protect your information from unauthorized access and disclosure.

Your Privacy Rights:

You have the right to access, update, correct, or delete your personal information. You can manage your information through your account settings or by contacting us directly.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "effective date" at the top. We encourage you to review this policy periodically for any changes.

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